Salon reviews
Review Management for Hair Salons and Beauty Businesses
Most new salon clients find their stylist through Google reviews. Get More Review helps salons and beauty businesses collect more real client reviews after appointments using WhatsApp, QR codes at checkout, and automated follow-up sequences.
Why it matters
Why salon reviews are your most reliable new client source
Salon clients are intensely loyal when they find a stylist or therapist they trust, but they discover new salons almost exclusively through Google reviews and word of mouth. A salon with 4.8 stars and 80 reviews consistently books more new clients than one with 4.2 stars and 20 reviews, even in the same street.
The challenge for salons is that the review moment passes quickly. A client is delighted as they leave the chair, but by the time they get home the intention to review has faded. Without a system that captures the moment, most happy clients never leave a review regardless of how good their experience was.
Get More Review places a QR code at your checkout desk or on your appointment cards so clients can review immediately while the experience is still fresh. For clients who prefer a follow-up, a WhatsApp message goes out within hours of their appointment.
How it works
How Get More Review collects reviews for salons
Connect your Salon profile
Search your business name in Get More Review. Your Google Business Profile connects automatically and your review link and QR code are ready in seconds.
Upload your customer contacts
Import your customer list by CSV or add contacts manually. Include phone numbers for WhatsApp and SMS outreach, and email addresses for email sequences.
Send your first review campaign
Choose your channels: WhatsApp, SMS, email, or QR code at your location. Get More Review sends a personalised review request to each customer and follows up automatically.
Smart routing protects your rating
Customers who rate 4 to 5 stars go directly to Google to leave a public review. Customers who rate 1 to 3 stars see a private feedback form so you can resolve the issue before it goes public.
Monitor and grow
Watch your Google rating improve as new reviews come in. Your real-time dashboard shows all reviews across every platform alongside your campaign performance.
Timing and channels
When and how to ask for reviews as a salon
Best time to ask: Place a QR code at the checkout desk so clients can scan while they pay. For clients who do not scan in-salon, send a WhatsApp or SMS message 1 to 2 hours after their appointment ends.
Channel guidance: QR codes at the checkout desk are the highest-converting channel for salons because clients are present and in a positive mood as they pay. WhatsApp follow-up works well for regular clients who prefer messaging.
Platforms to target: Google · Facebook · Yelp · Treatwell · Fresha.
Get More Review lets you send review requests across all channels from one dashboard. You can direct customers to any platform and track which channels produce the highest response rates for your specific salons business.
Smart routing for salons
Every review request includes smart routing. Customers who rate their experience positively go straight to Google or your chosen platform. Customers who are unhappy see a private feedback form. You resolve the concern directly and it never appears as a public review. This is how salons protect their online reputation while still collecting honest feedback from every customer.
How smart review routing worksReview request channels
Four ways to collect reviews from salons customers
Highest response rate. 44% average. Best for UAE India and Europe.
WhatsApp review requestsRelated resources
More tools and guides for salons
Frequently asked questions
Common questions about review management for salons
Place a QR code linked to your Google review page at your checkout desk. Clients can scan and review while they pay. For clients who do not review in-salon, send a WhatsApp or SMS follow-up within 1 to 2 hours. Get More Review automates both the QR code generation and the follow-up outreach.
Google is the most important for new client discovery through local search. Facebook matters for salons with a strong local community following. Treatwell and Fresha are important if you list appointments on those platforms. Get More Review lets you direct clients to any platform.
The most natural approach is a QR code at the checkout with a simple handwritten note like 'Enjoyed your visit? Let us know on Google.' It lets clients review voluntarily without feeling pressured. Get More Review also lets you send a personal WhatsApp follow-up that feels like a direct message from your salon rather than an automated request.
Smart routing catches unhappy clients before they reach Google. Clients who rate their experience 1 to 3 stars see a private feedback form. You can contact them directly, offer to fix the issue, and resolve the concern before it appears publicly. Most clients are satisfied when they feel heard.
Offering free treatments or discounts in exchange for a Google review violates Google's policies. Get More Review's reward system lets you offer a thank-you reward after a review is posted as a loyalty gesture, which is compliant and also encourages repeat bookings.
Start collecting more salons reviews today.
Get More Review automates your review requests by WhatsApp, SMS, email, and QR code. Smart routing protects your rating. Free to start. No credit card required.