App Store reviews
Get More App Store and Google Play Reviews
App Store and Google Play reviews directly affect your app's search ranking and install conversion rate. More reviews with a higher average rating means more organic downloads and lower user acquisition costs. Get More Review helps app developers collect genuine reviews from real users.
Why it matters
Why App Store reviews matter for app growth
App Store Optimization (ASO) is the mobile equivalent of SEO. Both Apple's App Store and Google Play use review count rating and review velocity as core ranking signals. An app with more frequent new reviews consistently ranks higher in category search and featured placement algorithms.
On the conversion side the impact is even more direct. Research consistently shows that users are significantly less likely to download an app with fewer than 10 reviews or with a rating below 4.0. Every additional review above the credibility threshold improves your install conversion rate.
Responding to App Store reviews also signals active development and customer care to both the platform algorithms and potential users browsing your app listing. Businesses that respond to reviews see higher ratings and better conversion rates.
How it works
How to get more App Store reviews with Get More Review
Trigger in-app review prompts at the right moment
Apple and Google both provide native review prompt APIs. Trigger these at success moments: after a user completes a key action reaches a milestone or after a positive in-app experience. Avoid triggering mid-task or during negative experiences.
Follow up with email or WhatsApp for business users
For apps used by businesses Get More Review sends a personalised review request by email or WhatsApp after a positive usage session. This is particularly effective for B2B and professional apps.
Use smart routing for feedback triage
Customers who report a negative experience through Get More Review are shown a private feedback form. You can fix the underlying issue before the user leaves a 1-star public review on the App Store.
Respond to every review
Both App Store and Google Play let you respond publicly to reviews. Responding to negative reviews with a solution and thanking positive reviewers signals an active and caring development team.
Smart routing protects your App Store rating automatically
Every review request through Get More Review includes smart routing. Customers who rate 4 to 5 stars go straight to your App Store page to leave a public review. Customers who rate 1 to 3 stars see a private feedback form. You receive an instant alert resolve the issue directly and the complaint never appears publicly on App Store.
How smart review routing worksHow to reach your customers
Four ways to send App Store review requests
Use all four channels together for the highest total review volume. Each channel reaches a different segment of your customers at the right moment.
Related resources
Everything you need to grow your App Store reviews
Frequently asked questions
Common questions about App Store reviews
Trigger Apple's native SKStoreReviewAPI at success moments in your app. For B2B and professional apps follow up with email or WhatsApp review requests to users after positive sessions. Smart routing through Get More Review helps you catch unhappy users before they post a 1-star review.
Yes. Apple provides the SKStoreReviewAPI specifically for this purpose. Apps are allowed to prompt users for a review up to 3 times per year using the native prompt. What Apple prohibits is creating custom review prompts that direct users only to leave a review if they say they love the app.
For credibility in most categories aim for 25 or more reviews with a 4.0 plus rating. In competitive categories 100 plus reviews significantly improves ranking and conversion. Consistent new reviews each month signal active use and satisfied users to the App Store algorithm.
Both Apple and Google use rating and review count as ranking signals. Higher ratings and more reviews generally result in better placement in category search results. Review velocity is weighted more heavily than total historical review count.
Respond publicly within 24 to 48 hours. Acknowledge the issue thank the user for the feedback and explain what you are doing to fix it. Include a support email for the user to reach you directly. Many users update their review from 1 or 2 stars to 4 or 5 after receiving a helpful response.
Start collecting more App Store reviews today.
Get More Review automates your App Store review requests by WhatsApp SMS email and QR code. Smart routing catches unhappy customers privately. Free to start. No credit card required.