Doctor reviews
Review Management for Doctors and Medical Practices
Patients choose their doctor based on online reviews. Get More Review helps medical practices and GP clinics collect more patient reviews after appointments using WhatsApp, SMS, email, and QR codes, while catching unhappy patients privately before they post publicly.
Why it matters
Why patient reviews matter for medical practices
New patients searching for a doctor or GP clinic in their area almost always check Google reviews before booking. A medical practice with a 4.7 star rating and 50 recent reviews wins the appointment over a practice with a 3.8 rating and 8 reviews, regardless of which practice is clinically superior.
Medical practices often see lower review volumes than restaurants or salons because patients feel their medical experience is private. Without a gentle, professional system for asking after each appointment, most satisfied patients never leave a review. Only frustrated patients tend to take the time.
Get More Review gives medical practices a professional, compliant way to ask every patient for feedback after their visit. Happy patients are directed to Google or Healthgrades to leave a public review. Patients with concerns see a private feedback form so the practice can respond directly before the concern becomes a public complaint.
How it works
How Get More Review collects reviews for doctors
Connect your Medical Practice profile
Search your business name in Get More Review. Your Google Business Profile connects automatically and your review link and QR code are ready in seconds.
Upload your customer contacts
Import your customer list by CSV or add contacts manually. Include phone numbers for WhatsApp and SMS outreach, and email addresses for email sequences.
Send your first review campaign
Choose your channels: WhatsApp, SMS, email, or QR code at your location. Get More Review sends a personalised review request to each customer and follows up automatically.
Smart routing protects your rating
Customers who rate 4 to 5 stars go directly to Google to leave a public review. Customers who rate 1 to 3 stars see a private feedback form so you can resolve the issue before it goes public.
Monitor and grow
Watch your Google rating improve as new reviews come in. Your real-time dashboard shows all reviews across every platform alongside your campaign performance.
Timing and channels
When and how to ask for reviews as a medical practice
Best time to ask: Send the review request 3 to 6 hours after the appointment. Avoid sending during evenings or weekends. A morning message sent the day after the appointment also converts well for medical patients.
Channel guidance: Email and SMS work well for medical practices because patients expect professional communication channels. WhatsApp is highly effective in UAE and South Asian markets where it is the primary messaging app.
Platforms to target: Google · Healthgrades · WebMD · Zocdoc · Facebook.
Get More Review lets you send review requests across all channels from one dashboard. You can direct customers to any platform and track which channels produce the highest response rates for your specific doctors business.
Smart routing for doctors
Every review request includes smart routing. Customers who rate their experience positively go straight to Google or your chosen platform. Customers who are unhappy see a private feedback form. You resolve the concern directly and it never appears as a public review. This is how doctors protect their online reputation while still collecting honest feedback from every customer.
How smart review routing worksReview request channels
Four ways to collect reviews from doctors customers
Highest response rate. 44% average. Best for UAE India and Europe.
WhatsApp review requestsRelated resources
More tools and guides for doctors
Frequently asked questions
Common questions about review management for doctors
Ask every patient after their appointment using a direct review link sent by SMS, email, or WhatsApp. Get More Review automates the outreach and follow-up. Most medical practices see new reviews within 48 to 72 hours of their first campaign.
Yes. Asking patients to share their experience with a Google review is appropriate and encouraged. What you should not do is offer incentives in exchange for positive reviews or only ask patients you believe are satisfied. Get More Review sends requests to all patients and lets them rate freely.
Google is the most important platform for local patient acquisition. Healthgrades and WebMD matter for patients using healthcare-specific directories. Zocdoc is important if your practice lists appointments there. Get More Review lets you direct patients to any of these platforms.
Smart routing catches unhappy patients before they reach Google. Patients who rate their experience poorly see a private feedback form first. You can address the concern directly before it appears publicly. For reviews that do appear, respond professionally, acknowledge the concern, and invite the patient to contact the practice directly.
In most markets 25 to 40 reviews with a 4.0 plus rating is a strong baseline. More importantly, consistent new reviews each month show Google and potential patients that your practice is active and delivering good patient experiences.
Start collecting more doctors reviews today.
Get More Review automates your review requests by WhatsApp, SMS, email, and QR code. Smart routing protects your rating. Free to start. No credit card required.