Templates
Review Request Templates
Copy-paste SMS review request templates for Google reviews, follow-ups, and multi-platform outreach. These templates are written to fit within standard SMS character limits while remaining personal and effective.
Ready to use
SMS review request templates
Replace [Name] and [Business Name] with your actual details. [Review Link] is your direct Google review link from Get More Review.
Best practices
Tips for SMS review request messages
Keep SMS under 160 characters
Standard SMS is 160 characters. Messages over 160 characters are split into two messages and may display oddly. Always check your template length before sending.
Best timing for SMS: within 24 hours
SMS response rates drop significantly after 24 to 48 hours. For home services, send within 30 minutes of job completion. For hospitality and retail, send the same evening.
Include your business name
SMS messages come from a phone number the customer may not have saved. Include your business name at the start so the customer knows who is messaging them.
Frequently asked questions
Common questions
Standard SMS is 160 characters. Messages over 160 characters are split into multiple SMS segments which costs more and can display awkwardly. Keep your templates under 160 characters where possible.
SMS converts at 31 percent on average and WhatsApp converts at 44 percent. WhatsApp is stronger in markets where it is the primary messaging app (UAE, India, Europe). SMS is stronger in the US, UK, Canada, and Australia where WhatsApp usage is lower.
You can send manual SMS messages using your phone, but for a business with more than a handful of customers this becomes impractical. Get More Review automates the sending, personalisation, follow-up, and tracking so every customer receives a request without manual effort.
Keep reading
Related guides and tools
Automate your sms review requests today.
Get More Review sends personalised sms review requests automatically with follow-up sequences and smart routing built in. Free to start.