Templates

Review Request Templates

WhatsApp review requests convert at 44 percent on average, making them the highest-performing channel for review collection in UAE, India, and European markets. These templates are written to feel personal and conversational while remaining professional.

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44% average WhatsApp review request response rate
average response rate
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WhatsApp review request templates

Replace [Name] and [Business Name] with your actual details. [Review Link] is your direct Google review link from Get More Review.

WhatsApp | initial request
Hi [Name]! Thank you so much for visiting [Business Name]. We hope you had a great experience! If you have 30 seconds, would you mind leaving us a quick Google review? It really helps: [Review Link]
Best sent within 2 hours of the visit. WhatsApp messages feel personal so a friendly tone works well.
WhatsApp | follow-up (day 3)
Hi [Name], just a gentle follow-up from [Business Name]. If you did get a chance to leave us a Google review we would be really grateful. No worries at all if not! [Review Link]
One follow-up only. The phrase "no worries at all if not" reduces friction and often increases completion rate.
WhatsApp | post service (home services)
Hi [Name]! Great working with you today. If you are happy with the work, a quick Google review would mean a lot to us: [Review Link] Thank you!
For home service businesses. Send within 30 minutes of completing the job.
WhatsApp | post appointment
Hi [Name], thank you for coming to [Business Name] today. We hope your appointment went well! A quick review on Google would be hugely appreciated: [Review Link]
For clinics, salons, and service businesses. Send 1 to 3 hours after the appointment.

Best practices

Tips for WhatsApp review request messages

WhatsApp converts best when the message feels human

WhatsApp is a personal messaging app. Review requests that sound automated or corporate perform poorly. Use a friendly, conversational tone and avoid formal language.

Timing is critical, send within 2 to 4 hours

WhatsApp review request response rates are highest when sent within 2 to 4 hours of the customer visit or interaction. Response rates drop significantly after 24 hours.

Include the direct review link in the first message

Do not send a first message asking if the customer would like to leave a review and then send the link separately. Put the link in the first message to reduce the number of steps.

Frequently asked questions

Common questions

WhatsApp messages are seen immediately and feel personal. Email inboxes are crowded and review request emails are easily missed or deprioritised. WhatsApp messages have a 98 percent open rate versus 20 to 30 percent for email.

Yes. WhatsApp is the primary messaging channel in the UAE with very high adoption rates. WhatsApp review requests perform significantly better than SMS or email for UAE-based businesses.

Yes. Get More Review automates WhatsApp review requests by integrating with WhatsApp Web. Your review requests are sent automatically based on the timing and trigger you set, with personalisation and follow-up built in.

Customers sometimes reply to say thank you or ask a question. Get More Review includes an inbox for managing WhatsApp replies from review campaigns so you never miss a customer message.

Keep reading

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